Talent Management Truths

Thriving as an Introvert in L&D with Louise Kyprianou

Lisa Mitchell / Louise Kyprianou Episode 146

“Well, I am who I am. Introverted or extroverted, I'm going to make it work for me."
-Louise Kyprianou

Are you more extroverted or introverted?   What about the people who surround you at work?   In the People/HR and L&D space, extroverts tend to outnumber the introverts in my experience.  So how can they thrive equally?   Listen in to today’s guest explain how she makes it work as an introvert in our space.

My guest is Louise Kyprianou. Louise is Director of Training and Leadership Development for Operations at Pomerlau.   She is a dynamic L&D professional with a Bachelor of Human Resource Management (BHRM) from York University. With over 15 years of experience across a variety of industries she is equipped with exceptional relational skills enabling her to deeply understand business and operational needs.

Louise is a true connector, passionate about fostering growth and learning. She excels in creating engaging and inclusive learning environments that drive organizational success. As a continuous learner herself, she has pursued further education in Adult Education and recently earned her ACC certification through the International Coaching Federation (ICF).

Louise’s enthusiasm, curiosity, and commitment to excellence help her spark creative learning opportunities for employee growth and development. Her expertise has led her to manage complex projects from analysis through to implementation. 

In this episode of Talent Management Truths, you’ll discover:

  • Tips for navigating being more behind the scenes in a Centre of Excellence model (especially if this is a new shift for you!)
  • The link between customer service and employee experience
  • How to make being an introvert work for you on the L&D space


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